David Singleton

David Singleton is Chief Technology Officer at Stripe, where he oversees engineering and design teams. Since joining Stripe, David has helped grow the technology org across the U.S. and developed new engineering hubs in Singapore and Dublin as well as Stripe’s fifth hub, remote engineering, across the globe. Before Stripe, he spent 11 years at Google, where he was VP of Engineering, leading product development and coordinating more than 15 different hardware partnerships.

4 skills 4 insights

AI & Technology Skills

Apply LLMs to make complex products accessible via natural language.

"We can have GPT-4 read all our docs and answer questions for developers."
01:03:44

Hiring & Teams Skills

Use structured loops with exercises that simulate real work.

"We put everyone through a very consistent process... nothing is a trick question."
14:32

Operating principles should be behavioral and reinforced through celebration.

"At Stripe we have operating principles... we really care about them."
23:00

Product Management Skills

Friction logging systematically identifies pain points from user personas.

"We have a process called friction logging. Put yourself in a user's shoes."
26:09