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Essays

Field notes from the practice.

Notes from the practice.

How real businesses are using AI. Written from inside the engagements we run.

Hand-drawn balance comparing an AI agent system with business value
AI Strategy · · 13 min read

How to Calculate the ROI of an AI Agent Before You Build It

A practical framework for estimating AI agent ROI, including capacity, revenue, quality, risk, implementation costs, and a worked business case.

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Hand-drawn workstream separating into components and recombining around an AI agent
AI Strategy · · 16 min read

The AI Operating Model: How to Unbundle Work and Rebuild It Around Agents

A practical framework for unbundling roles into tasks, assigning work across people, agents, and software, and rebuilding how the company operates.

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Hand-drawn twelve-point workflow readiness checklist
AI Strategy · · 14 min read

Is This Workflow Ready for an AI Agent? A 12-Point Assessment

Score any business workflow across 12 practical criteria to decide whether it is ready for an AI agent, needs redesign, or should remain human-led.

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Grok Bot organizing a company operating system across business tools
Tutorials · · 21 min read

Building a Grok Bot Army: The Ultimate Guide for Small Businesses

Build useful Grok Bot teammates with the right company context, approval rules, role files, workflows, and weekly operating rhythm.

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What an AI-native company actually looks like
AI Strategy · · 17 min read

What an AI-Native Company Actually Looks Like

See what changes when AI becomes part of how work actually happens: operating models, AI employees, team roles, governance, and measurable business outcomes.

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Executive standing at the intersection of leadership and AI adoption
AI Strategy · · 10 min read

Your Best AI Strategy Starts at the Top

Why executive AI adoption determines whether transformation sticks, and a practical approach for leaders to model the behavior they expect from their teams.

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AI operating model for sales and GTM teams
AI Strategy · · 18 min read

Why Your Sales and GTM Team Needs an AI Operating Model, Not More Tools

See how an AI operating model connects lead research, discovery, proposals, pipeline, handoffs, and expansion into one intelligent sales workflow.

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AI Audit guide - framework for assessing your company's AI readiness
AI Strategy · · 19 min read

The AI Audit: What It Is, What You'll Learn, and How to Run One

Learn how to run an operational AI audit with a six-part framework, maturity model, interview plan, opportunity scorecard, and practical DIY checklist.

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Building an AI-native organization at Refound
AI Strategy · · 7 min read

Beyond AI Tools: How We're Building Refound as an AI-Native Company

Most companies use AI tools. We're building Refound so AI agents can take action directly. Here's what that looks like and how to do it yourself.

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30 minutes. We'll talk through your operation, where AI fits, and whether there's a partnership worth having.