Uri Levine

Uri Levine is a co-founder of Waze (which was acquired by Google for $1.3 billion in 2013), along with nine other companies (including another company he sold for over $1 billion). He’s also been on 20 boards and has been an advisor to over 50 startups. He recently released a new chapter of his best-selling book Fall in Love with the Problem, Not the Solution, which provides a guide to surviving crises at your company.

15 skills 21 insights

Career Skills

The guest provides extensive tactical advice on pitch deck structure, the psychology of investor first impressions, and managing the 'dance of 100 nos' that isn't fully captured by existing skills.

"Most people are missing the most important slide of their presentation is the first slide... This is the place that you're going to put your strongest point."

Communication Skills

When a major pivot is required, offering investors a choice between a refund and the new direction often secures their buy-in for the new path.

"We went back to the board and we offered them two options. Number one, we give you your money back. And number two, this is what we're going to try. And the interesting part is that investors don't wa..."
01:01:43

Growth Skills

Retention is the only definitive metric for product-market fit because it proves the product provides recurring value.

"Product market fit have one metric. One metric. That's it. Retention. That's really simple. If you create value, they will come back. If they're not coming back, that means that you are not creating v..."
20:14

Product-market fit is defined by customer value creation, which is best measured through a single metric: retention.

"And we are going back to basic, product market fit is very simple. That means that you create value to your customers, this is what it is. And you never heard of a company that did not figure out prod..."
11:43

Sustainable word-of-mouth growth is fundamentally tied to how often users engage with the product.

"Word-of-mouth you can only have if you have high frequency of use... If you're using Waze every day, then every day you have an opportunity to tell someone else. So word-of-mouth, even though that eve..."
32:14

Hiring & Teams Skills

The first 30 days provide enough information to validate a hiring decision; if you wouldn't re-hire them with that knowledge, the fit is wrong.

"Every time that you hire someone new, mark your calendars for 30 days down the road and ask yourself one question, knowing what I know today, would I hire this person? If the answer is no, fire them i..."
00:23

Use the 'keeper test' with top performers to confirm if an underperformer should be let go.

"Assuming XYZ person is going to leave, how sore are you going to feel?" And you will be surprised that they are going to tell you, "Oh, it's not a big deal." This is your confirmation."
58:08

The most effective reference check question is a simple binary 'would you hire them again?'

"Speak with the reference... Would you hire him? Or would you hire her, right? So essentially at the end of the day you want to nail it into yes or no."
01:03:02

Trust and culture are maintained during hardship through radical transparency rather than shielding the team from bad news.

"During crisis, people will appreciate more than anything else transparency. And if you hide information from them, then they would leave, they don't trust you anymore. But if there is a crisis, and lo..."
47:59

Leadership Skills

A leader's inability to fire underperformers or 'assholes' directly causes the loss of top talent.

"The problem was not that the team was not right. The problem was that the CEO did not make hard decision. Making hard decisions is hard... In a small place like a startup, the hard decisions will alwa..."
54:58

Success in startups is a function of the number of attempts you can make, which requires failing fast to preserve time and resources.

"If you fail fast, you still have plenty of time to try another attempt and build another version of the product. Try another go-to-market approach. Try a different business model so you still have ple..."
17:07

Choosing between layoffs and across-the-board salary cuts depends on the existing level of collective commitment within the team.

"In general, I would say letting people go is probably better than reducing salary for everyone. But let's say that you need cost reduction of 30%. One of the options is let 30% of the people go. Anoth..."
54:51

Marketing Skills

Effective messaging prioritizes the problem or the user's value over the technical details of the solution.

"If you start your story with, 'The problem we are solving is,' Then you focus on the problem. If your story start with, 'The value that we create for you is,' then you focus on the user. The last two..."
05:47

Product Management Skills

Market leaders often fail to recognize the disruptive potential of new competitors that offer a fundamentally different user experience.

"When iPhone was introduced, Microsoft basically say this will never work. They were in a position of a market leader, they own Windows mobile operating system that was running on pretty much all the p..."
13:22

Differentiating from a dominant competitor requires focusing on a specific, high-frequency use case that the competitor's general-purpose tool doesn't serve as well.

"Waze was focusing on the daily commuters. So we wanted people to use our application twice a day, when you go to the office and when you come back home. And Google Maps is something that you are being..."
22:34

The core of entrepreneurship is value creation through solving a significant problem that others also experience.

"Fall in love, fall in love, fall in love, fall in love with the problem, and then actually what you're trying to do is engage everyone else to fall in love with the same problem, to go into this journ..."
00:09

A well-defined problem acts as a strategic guide that prevents unnecessary deviations during the startup journey.

"When you fall in love with the problem, then what happened is that the problem is going to serve as the North Star of your journey, and when you have a North Star, you're going to make less deviation..."
04:06

Focusing on the problem rather than the solution provides a strategic North Star that prevents unnecessary deviations and creates a more compelling narrative for customers.

"And what I really encourage people is first of all, go and validate the problem, speak with people, understand their perception of the problem. And only then start to think about the solution... when..."
01:04:50

Validation requires getting out of your comfort zone and speaking to strangers to confirm the problem's reality.

"If you speak with a hundred people, but if you actually speak with 20 people that you don't know, you will get validated whether or not this problem is real or not."
09:30

The most critical insights for product improvement come from users who dropped out of the funnel, not those who were successful.

"In order to improve, we need to speak with those that fail, those that were unsuccessful, those that did not register, or they did register and did not use, or they did use and did not come back, beca..."
01:12:17

Direct observation of users reveals behaviors and needs that founders often miss because they aren't 'early majority' users.

"Watch new users. Simply watch users and see what they're doing. And number two, if they're not doing what you expect them to do, then ask them why, because this why is the one that is going to make yo..."
01:07:42