Kunal Shah
Kunal Shah is one of the most well-known and admired product leaders in India. He is the CEO and founder of CRED, an Indian-based fintech startup valued at over $6 billion. Prior to CRED, he founded three other startups, including Freecharge, which he sold for over $400 million to Snapdeal. He has also been an advisor to India’s most influential organizations.
Hiring & Teams Skills
Use extreme hypothetical scenarios to evaluate a candidate's ability to predict downstream consequences and leaps in logic.
"I like to ask a hypothetical second order thinking question. For example, if everybody who has taken a COVID vaccine dies tonight, what happens in 12 months from now? Can you explain the world- from w..."
AI proficiency should be a non-negotiable baseline for all new hires to prevent future talent liability.
"Maybe all of our interviews should be about giving a task that they can only perform if they are very good at AI. And no matter what the job is, you make that the minimum criteria that if they cannot..."
Leadership Skills
Leadership involves a natural cycle of creation, sustenance, and creative destruction where founders must oscillate between delegation and direct control.
"Founders often start in control, very micromanaging, just driving the ship. And then as the company grows, they delegate and empower and then things start to slow down and then they come back, play th..."
Product Management Skills
A product must be at least 4 points more efficient than the current solution (on a 1-10 scale) to become irreversible and generate organic growth.
"Every time you see that the product efficiency delta is greater than or equal to four, three things happen. It is irreversible. Second is that you have a very high tolerance for it to fail. If Uber fa..."
Seniority is defined by the complexity of problems solved rather than the volume of work or 'busyness.'
"I ask myself and my key reportees every month, we go around the table and ask ourselves, ”What are the hardest problems we solved last month?”... If you're a senior, what is the role of a senior perso..."